FAQ

What are your Covid-19 precautions?

Our office is a healthcare facility. Our staff and clients treat it that way. 

The precautions we use are based on the Federation of State Massage Therapy Boards guidelines. Learn More

Sanitization

We use PureGreen24 to sanitize all surfaces. It is an EPA approved colloidal silver and citric acid based solution with a 30 second kill time. It is odorless, colorless, non-toxic, hypo-allergenic, and does not irritate skin or leave a film. Travel-sized bottles are available for purchase in our office. We thoroughly wash and use a UV sanitizer cabinet for any tools and small items used in our practice. Our therapists scrub in up to the elbow before and after each session. 

PPE and Linens

All clients and staff must wear a mask at all times, no exceptions. Nitrile gloves are available upon request. We do not use additional padding on the table or blankets in order to limit contact. All linens are sanitized in hypoallergenic detergent. Heating pads that have been sanitized and warmed in our sanitizer cabinet are available if you get cold due to lack of blanket.

Limited Contact

Our appointments are spaced to allow time for proper sanitizing of the room and make sure you do not come in unnecessary contact with additional people. Our classes are limited to allow for social distancing and our classroom has large windows that remain open for extra ventilation. We offer touchless checkout and keep cards on file and complete transactions without handling cards, cash, pens, or devices. Outdoor classes will be offered when weather permits. 

Pre-Screening

Each client is required to sign our pre-screening agreement stating that they do not have COVID-19 symptoms and have not been in contact with people with symptoms. Clients are required to sanitize their hands upon entry. We check temperatures of all clients and staff that enter the premises. 

Do you take insurance?

We do not currently take insurance, but we do accept FSA and HSA cards. If you would like to submit a claim to your insurance for reimbursement, you may request notes and receipts.

What should I wear?

We use professional draping techniques for sessions that require the client to undress. Arrive in comfortable clothing. Your therapist will step out of the room to allow you to undress to your level of comfort and get on the table under the sheet. While skin-to-skin contact is most effective, you are not required to undress and undergarments are optional.

For Thai massage and some stretching techniques that are performed on the floor mats, you will remain clothed for the session. Wear loose, comfortable clothing that is easy to stretch. We do not recommend yoga pants or other tight fitting clothing as restricts fascia and can reduce the effectivity of your session.

What should I bring?

Due to COVID-19, we are limiting linens and do not use blankets. You may bring a blanket if you tend to get cold. A water bottle to hydrate after your session is recommended. That’s it! We provide all necessary equipment and tools for your session.

Videos

Check out this youtube channel, Smart Stretch! These videos go along with the type of stretching we perform on the table.